Web Vaccine support is available 24 hours a day, 365 days a year. We are based in Columbus, OH, in the United States, and can sometimes respond personally to area users and businesses. You may check our FAQ for fixes for some common issues, submit a support inquiry below, or call toll free (888) 900-1223. Calls will be handled personally by someone on the Web Vaccine staff. There are no menus to navigate, and no one will be placed on hold. If we cannot answer or respond immediately, you will be forwarded to one of our personal voice mails, and your call will be returned shortly.